The spacious room was comfortable, but the corridors were cold and dimly lit.

All fine, but decor needs updating.

great stay with minor room concerns

The room was spacious and well-maintained, making my stay very comfortable. The staff delivered exceptional service at every interaction, which added to the overall pleasant experience.

The room lacked some basic amenities that would have made the stay even better.

I had a lovely stay and enjoyed lounging by the pool and getting a massage in the spa. The room was cozy and the extra pillows made my nights even better. Just a heads-up, the coffee machine struggled a bit during breakfast, but it didn't ruin my experience. 😊

The room was really large and clean, which was a nice surprise. I liked the little balcony area we had. it felt cozy. there were complimentary drinks in the fridge. The hotel robes were a nice touch! Only downside was the hot water tap that was a bit weird but not a deal-breaker. it was a comfy stay.

The exceptional spa treatments truly rejuvenated our spirits!

The room had a noticeable damp odor that detracted from our comfort.

I was particularly impressed by the beautiful grounds, which offered a peaceful oasis. The spacious breakfast area was easy to navigate, and I appreciated the friendly assistance from the staff, making my stay delightful and comfortable.

Better maintenance of pathways required for easier access.

Enjoyed a spacious Privilege Double Room with good accessibility and a quiet location. The staff were friendly and helpful. the weekend visit coincided with two weddings, leading to poor breakfast service and long waits due to overwhelmed staff. The decor in the rooms was in need of refreshment, with peeling wallpaper and noise disturbances from event activities.

Had a blast with my friends. We enjoyed the stunning grounds and had a relaxing spa day. The massage was top-notch, and the dinner was delicious. Perfect spot for a getaway!

We faced an issue with our check-in being delayed. Almost had to get ready in a bathroom, which was frustrating. I hope they step up their management in the future.

Excellent place with its 24-hour reception, indoor swimming pool, and fitness centre. On my first stay, the staff helped me with dining options that I still remember. For a great experience, don't miss the spa treatments. I'm coming back for a holiday!

During our stay, the hotel offered beautiful grounds and the staff provided exceptional service, making our family getaway enjoyable despite minor issues with the room's atmosphere. we felt welcomed and valued throughout our visit.

The Mercure offers comfortable rooms with very spacious layouts. The tranquil grounds with a lovely lake and gardens provide a refreshing environment for relaxation. The staff demonstrated professionalism and friendliness, particularly during check-in, enhancing the overall experience of my stay.

Maintenance issues with plumbing needed attention.

A delightful experience with a lovely garden area for pets. The breakfast was outstanding, featuring fresh regional products and a unique pancake machine. The room was comfortable and quiet, yet it lacked some relaxation facilities expected from a spa hotel, leaving a bit to be desired in that area.

easy stroll to beautiful parks and cultural landmarks

During my weekend trip, I loved how close the hotel was to Sheffield Botanical Gardens and the stunning Mappin Art Gallery, allowing for lovely walks between art and nature. plus, the staff were friendly and the room was clean, which made my stay enjoyable.